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Priya M. · L1 Agent / Assigner
Open Cases
1,284
Across all queues
Unassigned Cases
342
Pending assignment
Overdue Cases
87
SLA breached
My Cases
43
My active workload
Cases With Customer
156
Awaiting RFI response
Updated 10:35 AM  |  Update
Onboarding Unassigned Assigned / Under Review Assigned to Me / Under Review by Me
CasesNot DueDueOverdue CasesNot DueDueOverdue CasesNot DueDueOverdue
New cases2418421569832268521
With L21283184601685311
With MLRO431221552211
With Customer862966420126411
Returned by L216105148321064211
Returned by MLRO642181242211
Returned by customer10721382495431
Odd Cases Unassigned Assigned / Under Review Assigned to Me / Under Review by Me
CasesNot DueDueOverdue CasesNot DueDueOverdue CasesNot DueDueOverdue
New cases18124272481686411
With L28521362484321
With MLRO3211493211
With Customer541281864321
Returned by L27511221453211
Returned by MLRO22852111
Returned by customer431161042211
New screening hits14932422895431
Post Approval Unassigned Assigned / Under Review Assigned to Me / Under Review by Me
CasesNot DueDueOverdue CasesNot DueDueOverdue CasesNot DueDueOverdue
New screening hits11731342284321
New customer updates9621281864321
With L2541201343211
With MLRO3211172211
With Customer6411181152211
Returned by L243114932211
Returned by MLRO211742111
Returned by customer32112831211
Custom filters
Saved filters
High risk · APAC · Unassigned
Compliance pending · India